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Software Engineer

Ferry Health

Ferry Health

Software Engineering
San Francisco, CA, USA
Posted on Jan 9, 2026
Software Engineer
San Francisco
Engineering
In office
Full-time

About Ferry

Ferry is fixing the way people navigate healthcare. Today, patients and medical staff waste countless hours on the phone, struggling through complex insurance policies and automated scheduling systems. Health systems and insurance plans deploy Ferry's AI platform to solve this problem for their patients. We offer an SMS-based concierge service that helps patients find and book the care they need — at no cost to them.
We’re a small, close-knit crew of builders who care deeply about turning frustrating, clunky healthcare navigation into delightful experiences and ultimately, better health outcomes.

Why you should work here

  • The work you do here matters — you'll be helping patients get care when they need it most.
  • We have a product that our customers, and their patients, love, and demand is growing too fast to keep up. We’re looking for strong engineers to help us deliver on an ambitious roadmap.
  • Our business model is AI-first. Ferry’s bread and butter is using AI agents to call medical practices and book appointments. Our business will only get stronger as foundational models improve.
  • You'll join an exceptionally talented team where autonomy and growth are built into how we work. We hire selectively, which means you'll be surrounded by people who are both phenomenal at what they do and genuinely great to work with.
  • It’s a marathon, not a sprint. We prioritize collaboration and work in-person in San Francisco. We eat lunch together (and not at our desks!) and have regular game nights.

What you’ll work on

  • Bridging the gap between LLMs and the real world to get our patients access to the care they need. Our AI agents are calling doctors offices across the country to ask questions and book appointments. Anything that can go wrong does go wrong, and we need to predict and deal with every edge case.
  • Building out user experiences that prioritize outcomes over usage. We handle the hard work of care coordination behind the scenes, so our users can spend less time in our app and more time getting the care they need.
  • Scaling our distributed systems that turn complex referrals into coordinated care. Each referral requires an elaborate pipeline that involves integrating multiple data sources, making and processing dozens of automated phone calls, and coordinating with the patient over text. As we scale to millions of patients, you'll tackle increasingly complex technical problems in reliability, performance, and orchestration.

What you'll bring

  • Excellent programming skills and computer science fundamentals
  • A passion for building user experiences that deliver real value and spark joy
  • Strong communication skills and the ability to make a compelling case for your ideas
  • Low ego and genuine curiosity — more interested in finding the right answer than being right
  • Experience across a range of full-stack web development technologies (we use Next.js, TypeScript, PostgreSQL, and Terraform)

Benefits

  • Competitive salary and meaningful, early-stage equity (ISOs)
  • Health insurance through Thatch with a generous monthly allowance to purchase the medical, dental and vision plans that works best for you
  • 401(k) with a 4% match
  • Prime office location in Jackson Square, SF, with meals provided every day
  • Unlimited vacation, paid holidays, and a 2-week all-company winter break at end of year to recharge
Apply below or email me andrew@ferry.health
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Req ID: R1