Forta is seeking a detail-oriented and organized Appointment Scheduler to join our team. The ideal candidate will be responsible for managing schedules, coordinating appointments, and ensuring smooth communication between our company and clients.

Responsibilities:

Manage a shared inbox, providing timely responses to incoming requests
Answer emails, schedule and confirm on-demand appointments
Input and maintain accurate customer data in company systems
Organize workflow by reading and routing correspondence
Manage department schedules, maintaining calendars for personnel and arranging appointments
Greet customers in person and via telephone, answering or referring inquiries as needed
Maintain customer confidence by ensuring all information remains confidential

Qualifications:

1-2 years of administrative assistant work experience preferred
Excellent scheduling and time management skills
Strong administrative writing abilities
High level of professionalism, confidentiality, and organizational skills
Proficiency in Microsoft Office and/or GSuite applications
Ability to multitask and prioritize in a fast-paced environment
Excellent communication skills, both written and verbal
Customer service-oriented mindset

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