Physician Liaison and Community Referral Partner

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Community Referral & Physician Liaison North Carolina | Headstart Health

About Headstart Health

Headstart Health empowers BCBAs to build and run their own independent ABA practices. We believe autism care works best when clinicians are empowered to lead, innovate, and build meaningful relationships within their communities.

Traditional healthcare systems often leave families overwhelmed and clinicians burned out. We’re building something different: locally rooted, relationship-driven ABA companies supported by strong operational infrastructure, ethical leadership, and real community connection.

Headstart provides independent providers with the operational backbone to launch and grow sustainable ABA companies, including credentialing, intake, billing, recruiting, marketing support, and ongoing mentorship—so providers can focus on delivering exceptional care.

We currently operate across North Carolina, Georgia, Indiana, Texas, and Arizona, with continued national expansion ahead.

The Role

We are looking for a highly relational, self-directed, and results-oriented Community Referral & Physician Liaison to lead grassroots referral development efforts across North Carolina.

This is not a sit-behind-the-desk marketing role.

This is a true field-based relationship-building role for someone who knows how to walk into offices, create trust, build long-term partnerships, and generate referrals through authentic community presence.

You will serve as the face of Headstart Health within the local healthcare and autism ecosystem. Your responsibility is to create meaningful referral relationships that drive client growth for our providers.

You will spend your time:

• Meeting with pediatricians, psychologists, developmental pediatricians, speech therapists, occupational therapists, schools, hospitals, case managers, foster care agencies, autism organizations, and community partners
• Building trust and long-term referral relationships
• Educating referral partners about Headstart Health and our providers
• Identifying opportunities in local markets and taking initiative to pursue them
• Creating and maintaining a strong referral pipeline
• Driving real, measurable lead generation

This role requires someone who is highly independent, proactive, organized, and energized by people. We are not looking for someone who waits for instructions or needs constant oversight.

We are looking for someone who takes ownership.

What You’ll DoRelationship Development & Community Outreach

• Build and maintain referral relationships throughout North Carolina
• Conduct consistent in-person outreach to referral sources and community organizations
• Represent Headstart Health at networking events, conferences, support groups, provider meetings, and community events
• Develop strong relationships with:
• Pediatricians
• Developmental pediatricians
• Psychologists and diagnosticians
• Speech and occupational therapists
• Schools and special education teams
• Social workers and case managers
• Foster care and community organizations
• Autism support groups and advocacy organizations

Lead Generation & Referral Growth

• Take ownership of referral and lead generation goals
• Identify high-value referral opportunities and strategically grow market presence
• Build referral pipelines in both existing and emerging markets
• Track outreach activity, relationship development, and referral performance
• Maintain consistent follow-up and relationship nurturing

Market Development

• Learn the local autism and healthcare ecosystem deeply
• Identify gaps, opportunities, and partnership potential within communities
• Collaborate with leadership to support market launches and provider growth
• Help position Headstart Health as a trusted, relationship-first community partner

Communication & Coordination

• Clearly communicate Headstart Health’s services and mission
• Serve as a bridge between referral sources, families, providers, and internal teams
• Ensure referral partners feel informed, valued, and connected
• Collaborate closely with intake, provider support, and leadership teams

About YouYou Are:

• Highly relational and naturally personable
• Comfortable walking into new environments and building trust quickly
• Self-motivated and energized by autonomy
• Organized, proactive, and resourceful
• Able to balance relationship-building with accountability and results
• Comfortable working in fast-moving, startup-like environments
• Passionate about helping families access quality care

You Have:

• 3+ years of experience in physician liaison, healthcare outreach, community relations, provider relations, business development, or referral development
• Proven success generating referrals or building strategic partnerships
• Strong communication and interpersonal skills
• Experience working independently in a field-based role
• Reliable transportation and willingness to travel throughout North Carolina
• Strong follow-through and relationship management skills
• Comfort using CRMs and tracking outreach activity

Bonus Points For:

• Experience in ABA, autism services, pediatrics, behavioral health, or healthcare
• Existing relationships within North Carolina healthcare or autism communities
• Experience supporting referral growth in startup or high-growth environments

What Makes This Role Different

• You won’t inherit a stale territory or sit behind a desk making cold calls all day.
• You’ll help shape how Headstart Health grows within local communities.
• You’ll have autonomy, ownership, and the ability to make a direct impact.
• You’ll be part of a mission-driven company focused on ethical, relationship-centered growth.
• You’ll work alongside providers who deeply care about quality and community connection.
• Your work will directly help families access life-changing services faster.

Compensation & Benefits

• Part time, hourly role with competitive compensation
• Room to grow and increase hours with demonstrated success
• Mileage reimbursement and travel support
• Flexible scheduling with autonomy in the field
• High-growth opportunity within a rapidly expanding healthcare company
• Mission-driven, high-accountability, low-ego culture

Ideal Candidate

This role is ideal for someone who:

• Loves meeting people and building meaningful relationships
• Understands that trust drives referrals
• Thrives with autonomy and ownership
• Is energized by creating opportunities from the ground up
• Wants to make a real impact in their community
• Can balance warmth, professionalism, strategy, and execution

At Headstart Health, we believe growth happens through relationships, integrity, and showing up consistently for the communities we serve.

Pay: $35.00 - $50.00 per hour

Benefits:

• Flexible schedule
• Travel reimbursement

Work Location: On the road