About Counsel

Counsel’s mission is to provide patients unlimited access to personalized, high-quality medical advice from real clinicians. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we are building an AI-first medical practice from the ground up that automates across the entire clinical stack, allowing our in-house clinicians to provide superhuman medical advice that is near-instant, highly personalized, and always available. We believe that collaborative care models that integrate clinicians and AI are the key to solving global healthcare access challenges.

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $10M from top-tier VC firms and angel investors, positioning us strongly to pursue our ambitious mission for years to come.

Our founding team includes experienced clinical and technology experts who have held senior roles at Harvard Medical School, Massachusetts General Hospital, UCSF, the MIT Media Lab, NVIDIA, and Mount Sinai.

Join us as we build the future of AI in healthcare!

About the role

We are looking for a highly skilled and ambitious Senior Product Manager to lead the development of our consumer-facing care-delivery platform. In this role, you'll have the opportunity to pioneer cutting-edge product experiences around delivering personalized, accessible, 24/7 care at scale, with a strong emphasis on user experience and patient engagement.

As a key member of our team, you will take full ownership of our patient-facing product initiatives, such as gathering and analyzing user feedback, understanding our patient’s healthcare journeys, and translating their needs into product features that will increase utilization and engagement.

Our culture is fast-paced and ambitious, and we aim for every team member to be exceptional.

The ideal candidate would be able to work from our office in New York, but we are open to strong candidates who are remote.

What you’ll be working on

• Lead the product strategy and execution of our patient-facing AI-driven solutions

  Conduct user interviews and translate user insights into product features that increase patient engagement and utilization of our platform

  Innovate on new product experiences that transform how virtual asynchronous care is delivered in order to create magical patient experiences

Requirements

• Strong healthcare and product experience, ideally with 3+ years of senior PM experience at startups or high-growth companies

  Familiarity with scaling consumer-facing products, engaging users, analyzing metrics, and conducting consumer interviews

  Experience building at scale, serving hundreds of thousands of end-users and large enterprise clients

  Familiarity with AI/ML concepts and recent AI developments, with a preference for healthcare-specific AI experience

What we offer

• Impact: Be at the forefront of AI-augmented care delivery, tackling some of the most ambitious challenges in healthcare.

• Growth: Professional development and leadership opportunities within a rapidly expanding tech-enabled care delivery organization.

• Exposure: Gain hands-on experience in scaling a fast-growing healthcare technology company and directly interface with executives at the world’s leading healthcare organizations.