Embodied Carbon Account Manager

We are excited to be seeking an Embodied Carbon Account Manager to own customer relationships end-to-end and contribute to the growth of a software platform that will increase the use of low-carbon, sustainable building products in commercial real estate projects globally.

ABOUT TANGIBLE

Building materials are responsible for approximately 11% of all global greenhouse gas emissions, and real estate development firms are facing increasing investor pressure, regulations, and tenant demand to build more sustainably.

Tangible is a software platform for real estate developers and general contractors to measure, understand, and reduce the embodied carbon of developments portfolio-wide.

ABOUT THE ROLE

Location: Fully remote or hybrid in San Francisco

What are we looking for?

As the Account Manager at Tangible, you will be responsible for managing customer relationships and delivering high-quality, timely results. We are seeking a candidate with a technical background in structural engineering, engineering consulting, construction, or architecture who wants to work at a fast-paced, early stage climate tech company and is excited to drive forward important customer work.

What you bring:

• AEC professional with 2+ years experience working at an engineering consulting firm, architecture firm, or general contractor. Licensure is preferred but not required.
• Experience working with embodied carbon topics throughout building design and construction.
• Strong organizational skills with project management experience.
• Experience working with Revit.
• Curiosity and willingness to learn technical specifications related to emerging embodied carbon legislation and industry standards.
• Experience ensuring high quality of work, ideally including reviewing and conducting quality assurance on other team members’ work.
• Excitement to project manage, troubleshoot, and deliver multiple projects concurrently.
• Excellent communication skills with a desire to work in tight-knit, cross-functional groups.
• An analytical and process-oriented mindset.

Some of the things you’ll be working on:

• Owning the customer relationship end-to-end, including listening to customers’ needs, developing success criteria, and communicating throughout the implementation process.
• Managing and training others in delivering projects and responding to technical questions.
• Creating processes to address new customer needs, rapidly scale customer implementation, and systematically improve the quality of results delivered.
• Conducting quality assurance reviews and ensuring delivery of high-quality, replicable results.
• Collaborating closely with the sales and product teams to ensure timelines and expectations are realistic and aligned.

BENEFITS

• Competitive salary + equity
• 100% employer-covered health insurance
• 401(k) matching up to 4%
• Flexible working hours
• 25 days PTO + Last week of year off
• Biannual in-person gatherings